FAQ
What types of apparel does The Diva Goddess offer?
The Diva Goddess specializes in a curated selection of stylish and versatile women's apparel. Our collection includes trendy pieces such as Belted Denim Cargo Jeans and chic Faux Leather Paperbag Shorts, designed to elevate your everyday wardrobe while ensuring comfort and contemporary fashion.
How can I ensure the right fit when ordering?
To ensure the right fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most suitable option based on your body measurements.
What is your return policy for clothing items?
We accept returns for unworn clothing items with original tags and clear garment packaging. To qualify for a full refund, you must initiate a return request within 7 days from the day you received your order. Please note that shipping and handling charges are non-refundable, and return shipping is the customer's responsibility unless the return is due to a shipping error or a damaged item.
How long does shipping take?
Orders are typically processed within 2-3 business days. Once shipped, you can expect your order to arrive within 2-7 business days. However, some items may take longer, up to 10-14 days, depending on various factors such as location and shipping conditions.
Can I track my order?
Yes, once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. This allows you to monitor the progress of your order and estimate its arrival time.
What should I do if my order is delayed?
If your order is delayed, please check the tracking information provided in your shipping confirmation email. Delays can occur due to unforeseen circumstances such as extreme weather conditions or holidays. If you have further concerns, feel free to contact us for assistance.
Are there any items that cannot be returned?
Yes, certain categories are final sale and non-returnable, including beauty products, bodysuits, intimates/lingerie, jewelry, and swimwear. Please review our return policy for more details.
How can I contact customer service?
You can reach our customer service team via email at info@thedivagoddess.com. We are here to assist you with any questions or concerns you may have regarding your shopping experience.
What form of payments do you accept?
We accept all major credit cards
Do you ship to within the USA
yes we do, and for free
Do you Ship Internationally ?
yes, we do but there will be a shipping charge.
Is your store open for business?
Yes, we are a online store so we are open 24/7 for your convince
Do you offer any coupon/discount?
yes we do and you can have fun by getting the discount, just play the game when you enter the store and a unique promo code will be giving to you
Share and get 15% off!
Simply share this product on one of the following social networks and you will unlock 15% off!